Graduate Hotels is seeking a Maintenance Assistant to join The Randolph Hotel and its brilliant team of hospitality enthusiasts!
The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University, with nods to college architecture and crests, as well as "Alice's Adventures in Wonderland," created by alumnus Lewis Carroll.
THE ROLE
The Maintenance Assistant is a key role within the Maintenance team as you will be responsible for the day-to-day maintenance and upkeep of the hotel. Reporting to the Maintenance Manager, you will be hands-on making sure everything works as it should and fixing the things that don’t, always ensuring the hotel is maintained to a very high standard.
JOB DUTIES AND RESPONSIBILITIES
- To rectify any maintenance issues within the hotel daily basis as agreed by the Maintenance Manager / Operations Manager.
- Ensuring the hotel is both safe and functional for our guests, by conducting regular checks.
- Diagnose, maintain, and repair mechanical equipment within the hotel.
- Ensure good relationships are built with internal and external customers.
- Supporting in the preventative maintenance and methodical testing of rooms and equipment, including plumbing, carpentry, painting, decorating and electrical work.
- Conducting regular fire alarm tests.
- Carry out structured PPM (Pre-Preventative Maintenance) to a high standard of finish.
- To ensure that all equipment is operated in line with trained instructions.
- Respond to maintenance-related call-outs when required.
- To prioritise and complete all jobs according to departmental standards and within an appropriate timeframe and where this is not possible to ensure that guests and relevant managers are informed.
- To follow C.O.S.H.H regulations, in particular, the storage of hazardous substances.
- General maintenance tasks.
WHAT WE ARE LOOKING FOR FROM YOU
- Must have previous experience in a similar role, ideally from a hotel environment.
- A good knowledge of Health and Safety.
- Must have the ability to multi-task and make sound decisions in a fast-paced environment.
- Good communication.
- Able to work various shift patterns - morning, afternoon/evening, and weekends.
- Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing qualifications would be advantageous.
- Current working knowledge of general maintenance and engineering work.
- Ability to work without close supervision and within established timeframes.
THE PERKS
- Company discount on rooms plus free night stays each year.
- Generous recommend a friend scheme.
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
- Access to a 24/7 Employee Assistance Program.
- Discounts on the hotel food & beverage.
- Recognition incentives.
- Team Member Events.
- Complimentary meal on duty in the Team Member canteen.
ABOUT GRADUATE HOTELS
Graduate Hotels is a unique collection of handcrafted hotels in the most dynamic university towns around the globe, including Graduate Cambridge and The Randolph Hotel in Oxford. We give life to physical spaces through thoughtful design and strong community ties. Graduate Hotels provides students, locals, and visitors alike a place to reflect and celebrate the unique energy of each Graduate community.
As a Graduate Hotels Team Member, you are the one shaping guest experiences. You like to wear multiple hats and consider yourself a local expert, storyteller, team player and creative thinker. Visit us at www.GraduateHotels.com.
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.